Search Engine: Elastic

Article ID: 121638, created on May 20, 2014, last review on Dec 25, 2017

  • Applies to:
  • Operations Automation
  • Business Automation

Symptoms

When switching service plan for the subscription, subscription name is not changed in OA.

Cause

Subscription name is not changed in OA during plan switch if it was customized manually in BA (via edit the subscription name).

Resolution

Feature request #PBA-42774 to always synchronize subscription names in OA and BA. There is no way to "uncustomize" the name, the value IsNameCustom is set to 1 in Subscription table if you edited the subscription name and cannot be reset to 0.

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