Article ID: 121637, created on May 20, 2014, last review on Oct 30, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

When trying to edit Publication Setting of any plan (Home>Products>Service Plans>[Plan]>Publication Settings>Edit) the error appear:

failed to parse input document

In www.log there is error like

[13-12-02 04:51:20.944 UIWorker    RQ1076347 TRC]    +++[3] void Env::generateOutput(WndHandler, MTConn&)(BM::Plan_ChangeSalesCategoriesList)
[13-12-02 04:51:20.944 UIWorker    RQ1076347 TRC]     +++[4] void Env::generateXMLWindow(Window*, StrStream&, MTConn&)(BM::Plan_ChangeSalesCategoriesList 65513)
[13-12-02 04:51:20.944 ADict       RQ1076347 NTE] Language::get("#2 Free Subdomain ") = NOTFOUND
[13-12-02 04:51:20.944 ADict       RQ1076347 NTE] Language::get("#2 Free Subdomain ") = NOTFOUND
[13-12-02 04:51:20.944 ADict       RQ1076347 NTE] Language::get("#2 Free Subdomain ") = NOTFOUND
[13-12-02 04:51:20.945 RemoteLR    RQ1076347 TRC] Performing local filtering by column #1
[13-12-02 04:51:20.946 UIWorker    RQ1076347 WRN] Can not find element Description for window Plan_ChangeSalesCategoriesList
[13-12-02 04:51:20.946 RO_0:48381  RQ1076347 TRC]         +++[8] DataPacket* RemoteObject::Call(const std::string&, DataPacket&, int)((RO_0:48381) method = Reset BM_Container::LRS_76:34:1, tmout = 30, user = 1, transaction = 0, SID = 0, lang = en, HP)
[13-12-02 04:51:20.947 RO_0:48381  RQ1076347 TRC]         ---[8] DataPacket* RemoteObject::Call(const std::string&, DataPacket&, int)
[13-12-02 04:51:20.947 RO_0:48381  RQ1076347 TRC]         +++[8] DataPacket* RemoteObject::Call(const std::string&, DataPacket&, int)((RO_0:48381) method = PassBlock BM_Container::LRS_76:34:1, tmout = 30, user = 1, transaction = 0, SID = 0, lang = en, HP)
[13-12-02 04:51:20.949 RO_0:48381  RQ1076347 TRC]         ---[8] DataPacket* RemoteObject::Call(const std::string&, DataPacket&, int)
[13-12-02 04:51:20.949 ADict       RQ1076347 NTE] Language::get("IsSelected") = NOTFOUND
[13-12-02 04:51:20.979 UIWorker    RQ1076347 TRC]     ---[4] void Env::generateXMLWindow(Window*, StrStream&, MTConn&)
[13-12-02 04:51:20.979 ADict       RQ1076347 NTE] Language::get("Parallels Automation") = NOTFOUND
[13-12-02 04:51:20.979 UIWorker    RQ1076347 ERR] Entity: line 284: parser error : xmlParseEntityRef: no name
[13-12-02 04:51:20.979 UIWorker    RQ1076347 ERR]                   <ui:text>Screen "<b>Network & Security Services </b>" is used
[13-12-02 04:51:20.979 UIWorker    RQ1076347 ERR]                                                

Cause

There is & sign in title of one of the Purchase Scenarios (Home>Products>Online Store>Purchase Scenarios).

Resolution

The issue was reported to the developers team in bug #PBA-53014 which is fixed in PBA-E 5.5.3. Please upgrade to the latest version of PBA-E.

If upgrade is not possible please remove & sign from title of the Purchase Scenario.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496 e12cea1d47a3125d335d68e6d4e15e07

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