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Article ID: 121598, created on May 16, 2014, last review on Nov 1, 2014

  • Applies to:
  • Plesk Automation 11.5

## Symptoms

  • Migration fails, in case the subscription been migrated from Windows based Plesk with dedicated IP address.

  • An attempt to add Windows Server 2012 node to PPA fails. The alike failed task is being generated in task manager:

    Task ID 8142 Queue name POA_host_22 Task name Reread a list of components on the node win2012-1 Task description Reread the list of components installed on the service node. Parent task ID 8138 Queue status Failed Start not earlier than Mar-06-2014 20:08 Method name rereadServiceNodeInfo on SCREF:PleskWebIIS:0 Last execution output The unexpected HTTP code '403' was received on the HTTP request to the agent at 'https://1.1.1.1:8443/agent.cgi'.

IIS debug logs on a Windows service node contain the below error:

ModuleName IIS Web Core
Notification BEGIN_REQUEST
HttpStatus 403
HttpReason Forbidden
HttpSubStatus 16
ErrorCode A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
 (0x800b0109) 

Cause

The issue is caused by the code errors in PPA internal utilities (internal issue ID: # PPA-460].

Resolution

Please unzip and replace "%plesk_bin%"\certmng.exe with attached file

Please apply the workaround from the following Microsoft knowledge base article and remove the incorrectly installed certificates:

http://support.microsoft.com/kb/2795828/en-us

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