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Article ID: 121537, created on May 10, 2014, last review on Aug 8, 2015

  • Applies to:
  • Plesk Automation 11.5


Unable to create a backup, the following error appears:


Server environment doea not support FTP over SSL. Net::FTPSSL module must be installed to turn this feature on


This is a software issue in PA with ID #PPA-753. The fix is included in MU #4.


Update PA installation to the latest version:

/usr/local/ppa/bin/ppa_update --install-updates

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