Article ID: 121373, created on Apr 29, 2014, last review on May 21, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


PayPal transactions remain in status "Pending":

Top > Commerce Director > Online Payments > Transaction Log


PayPal did not sent notification to this installation. PayPal should notify Odin Business Automation Standard (OBAS) about status of payment but it does not.

When PayPal sends notification in log should be string "callback_handler".

The records are missing because of these reasons:

  1. PayPal do not send notification.
  2. PayPal sent notification but it was lost in network.


Contact PayPal and verify why the notification was not sent to PBA-S node.

Search Words

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Transaction #73200


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Transaction not found on PayPal side, stoping futher checks

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