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Article ID: 121104, created on Apr 16, 2014, last review on Dec 22, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Odin Business Automation Standard 4.2

Symptoms

An Application Error appears when I try to open a Domain Registration subscription through Odin Business Automation Standard (OBAS):

Top > Service Director > Domain Manager > Domains > %domain.tld% > %subscription%

Application Error
rep2012-11-09_03-13-32.1

The following error is shown in the error report (/var/log/hspc/rep2012-11-09_03-13-32.1):

Error-TEXT: 13:32] [FATAL] [24290] [Error::throw] URI handler (HSPC::Billing::Subscription->teaser_office) error: Domain #20550 not found
Error-LOCATION:         /usr/lib/perl5/site_perl/5.8.8/HSPC/Logger.pm:160

Cause

A discrepancy in the OBAS database.

Resolution

Since the issue requires complex manipulations with the database, it is recommended to contact Odin Technical Support for assistance.

62a72d260afd42b853c9105003928212 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e 624ca542e40215e6f1d39170d8e7ec75

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