Article ID: 120877, created on Apr 3, 2014, last review on May 11, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5


When I try to process a eNom SSL Certificate the action failed with this message:

Can't process doc #57374: provisioning failed: Couldn't issue certificate: Couldn't parse CSR (ID: 459148) for %domain.tld%: eNom communication level error: Error in response: 1. Failed executing CERTPARSECSR at /usr/lib/perl5/site_perl/5.8.8/HSPC/MT/ line 4461, <RL> line 1.

Using the following command I've verified a Certificate Signed Request (SCR) which is used in certificate request is valid:

~# $openssl req -text -noout -verify -in %CSR.TXT% -text

Where %CSR.TXT% is a text file with CSR.


The issue seems to be on eNom side.


Please contact eNom support for error clarification.

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