How to configure a service plan to be available for purchase only in the provider's/reseller's control panel (PCP/RCP)? The customers shall not see the service plan in the customer control panel or in the on-line store.
Follow the steps:
- Set "Published" to "Yes" in the service plan properties ("Publication Settings" in PBA 5.5)
Do not include the service plan to any sales category
include the service plan into the sales category with the setting "Show in Customer Control Panel" set to "No". Make sure this sales category is not included in the
CATEGORY_LIST_IDparameter of the online store screens. To check which sales categories particular plan in included in you can use the following query:
SELECT * from "StoreCategoryPlan" WHERE "PlanID" = <PLANID>;
With such service plan configuration it is only possible to place an order for the plan from the PCP/RCP.