Parallels Plesk Automation (PPA) and Parallels Business Automation - Standard (PBA-S) are integrated.
I have create a service template in PPA (
%ppa_plan%) and attached this plan in PBA-S (
%pbas_plan%) and try to buy with my customer. The order is place and the payment is okay, but provisioning does not work.
The following error appears in DEBUG PBA-S Log (/var/log/hspc/hspc.log):
[2014/02/25 06:47:04] [DEBUG]  [HSPC::MT::PA::Gate::activate_subscription] TRACE : . . . . . -> HSPC::MT::PA::Gate->activate_subscription (account_id => 5, service_template_id=> 17) [2014/02/25 06:47:04] [ERROR]  [HSPC::MT::BM::Subscription::PA::_report_error] subscription activating failed: failure response: status: -1, module_id: ResourceManagement, extype_id: 100, error_message: Resource 'MySQL database' overusage attempt (subscription #46, usage 0, limit 0).
Increase resource "MySQL database" in PPA service template (
%ppa_plan%) and synchronize the subscription with the latest version of the hosting plan (
Top > Billing Director > Product Manager > Hosting Plans > %pbas_plan% > Subscriptions > Synchronize Subscriptions
Refer to KB "Resources usage is not displayed correctly for the subscriptions" for more detail about the error.