Article ID: 120311, created on Feb 25, 2014, last review on Feb 25, 2014

Symptoms

From reseller's CP when you click on "access to admin section" the following message is shown:

"You have entered invalid control panel location. Please enter your account login and password"

Cause

Wrong DNS settings

Resolution

Check that Reseller's CP link resolves to the correct IP address

# nslookup r13272.res.domain.tld
Server:         8.8.8.8
Address:        8.8.8.8#53

Non-authoritative answer:
Name:   r13272.res.domain.tld
Address: 10.10.10.10

Where address 10.10.10.10 is IP address of your CP server.

f213b9fa8759d57bee5d547445806fe7 6311ae17c1ee52b36e68aaf4ad066387 2e39a5e5b1423cc126cf735bac076008

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