Article ID: 120257, created on Feb 21, 2014, last review on May 8, 2014

  • Applies to:
  • Odin Business Automation Standard 4.5


I'm trying to transfer a domain. The following error appears in PBA-S Action Log (Top > Configuration Director > Logging and Errors > Action Log):

Register Domain; Domain %domain.tld%. An error has occurred during recording. Error: Unable to send the request to registrar : request timed out..

The following requests are shown in the Problem report:

[2014/02/18 09:06:07] [INFO] [11707] [HSPC::MT::Plugin::DM::OnlineNIC::__send_xml] _send_xml() : query (command) = <?xml version="1.0" encoding="UTF-8" standalone="no"?>
<domain:authInfo type="pw">%pwd%</domain:authInfo>
[2014/02/18 09:08:07] [WARN] [11707] [HSPC::MT::Plugin::DM::OnlineNIC::transfer_domain] Can't transferr domain %domain.tld%.
[2014/02/18 09:08:07] [DEBUG] [11707] [HSPC::MT::DM::RegDomain::process_domain] Original Result=$VAR1 = {
'domain_status' => 'error',
'message' => 'Can't send the request to registrar: request timed out.',
'is_success' => 0


The transfer request failed due to timeout in 2 minutes (hardcoded limit of the registration plug-in).


Contact the registrar directly to clarify why the request was delayed.

Search Words

Cannot transfer a domain

Unable to send the request to registrar

An error has occurred during recording

request timed out

Object pending transfer

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

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