Login to FTP fails for all domains with error:
Cannot log in, home directory inaccessible
The domain resolves to a different IP than the one that has been configured in Plesk.
The FTP server configuration is broken.
FTP_ROOT_Dpath was set incorrectly in
Make sure that domain (that you use for FTP) resolves correctly. You can use the following command:
This command returns IP should, it should be the same as the one configured in PPA for the domain.
Reconfigure domain FTP settings using command below:
/usr/local/psa/bin/repair --reconfigure-ftp-site -webspace-name
If you need to reconfigure FTP settings for all domains on Service Node, use the following command:
/usr/local/psa/bin/repair --reconfigure-ftp-sites -service_node service_node_ip
where service_node_ip is IP address of Service Node.
Open Registry Editor on FTP server (
Start > Run > regedit), navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA Config\Config, check the
FTP_ROOT_Dpath and verify that it corresponds existing physical directory.
- Check physical path for FTP sites in IIS->Web sites->IP address->Basic settings->physical path should be the part of
FTP_ROOT_Dfrom previous step.