Article ID: 120039, created on Feb 10, 2014, last review on Dec 29, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

I have configured domain registration plug-in InterNetX in OBAS. Domains were registered correctly with the plug-in.

Recently I have changed OBAS hostname. Since that time I do not receive domain registration status responses for new registration. This is because "Callback e-mail address" containers address based on old hostname:

Top > Service Director > Domain Manager > Plug-ins > InterNetX > Plug-in Configuration

How to change the e-mail address in plug-in settings?

Cause

Please note that the hostname in Callback e-mail address is similar to the server hostname. The email is created during plug-in configuration. Since the server hostname has been changed you need to re-register the plug-in anew. There is no other way to change the email address -- the plug-in data is encrypted in OBAS database.

Resolution

Please follow these steps to configure the plug-in:

  1. Create and configure a valid email on base of new hostnames, for example root@%new_hostname% or webmaster@%new_hostname%.

  2. Create a new plug-in InterNetX in OBAS:

    PCC > Top > Service Director > Domain Manager > Plug-ins > New Plug-in

    Set email address root@%new_hostname% to "Callback e-mail address".

  3. Remember to configure TLDs to use the new plug-in:

    PCC > Top > Service Director > Domain Manager > Plug-ins > %InterNetX_new% > TLD

  4. Reconfigure Domain Registration hosting plans for using this new plug-in for TLDs:

    Top > Billing Director > Product Manager > Hosting Plans > %domain_registartion% > TLD Settings

    Mark enabled TLDs next to %InterNetX_new% and click "Configure TLDs". Mark enable option "Use "%InterNetX_new%" to register/transfer new TLD domains ..." and click Save.

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