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Article ID: 119753, created on Jan 22, 2014, last review on Dec 29, 2016

  • Applies to:
  • Odin Business Automation Standard
  • Plesk Automation 11.5

Symptoms

Provisioning task of PA domain in OBAS failed with error:

--------------------- HEADER ---------------------
Build-ID: Parallels Business Automation - Standard release 4.5-55 (2013-12-04)
Report-ID: p2014-01-22_16-38-36
Generated: 2014-01-22 16:38:36
Error-TEXT: 38:36] [ERROR] [13753] [HSPC::MT::BM::Subscription::PleskDomainSubscription::provision_domain_on_plesk] Plesk client was not found for PBAs account #4253 on Node #267 or failed to create: Cannot add client on Plesk: Failed to create account on Plesk node: Operation in POA failed: [1006] Member #0 does not exist. [undef]
Error-LOCATION: /usr/lib/perl5/site_perl/5.8.8/HSPC/Logger.pm:160
--------------------- /HEADER ---------------------

Cause

Root cause is in incorrectly registered PA node in OBAS. According to documentation PA should be registered in OBAS as an Automation node, not as a Plesk Node.

Resolution

To fix provisioning issue, you have to re-register PA in OBAS in accordance with Managing Odin Automation Nodes

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