Article ID: 119481, created on Jan 4, 2014, last review on May 11, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

The following error is shown on the Provider's Control Center login page (http://%pbas%/pcc):

500 Internal Server Error

Cause

  1. Check if the mysqld service is stopped:

    ~# /etc/init.d/mysqld status
    mysqld is stopped
    
  2. Check /var/log/hspcd/error_log for errors like

    [Tue Oct 21 13:49:01 2014] [error] [HSPC::Request] HSPC::WebSystem->run error: DBD::mysql::st execute failed: Table './dbsession/sessions' is marked as crashed and should be repaired at /usr/local/share/perl5/Apache/Session/Store/DBI.pm line 44.\n\t(in cleanup) DBD::mysql::st execute failed: Table './dbsession/sessions' is marked as crashed and should be repaired at /usr/local/share/perl5/Apache/Session/Store/DBI.pm line 44.\n
    

Resolution

  1. Start the mysqld service and reconfigure it to be started after reboot:

    ~# /etc/init.d/mysqld start
    ~# chkconfig mysqld on
    
  2. Contact Odin support for resolution.

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065

Email subscription for changes to this article
Save as PDF