Article ID: 119412, created on Dec 30, 2013, last review on May 22, 2016

  • Applies to:
  • Plesk Automation 11.1
  • Plesk Automation 11.5


Despite PA licenses are active and valid, the following error is displayed when logging in Customer Control Panel in Plesk Automation:

Warning: Hosting management operations are not allowed for this subscription: The subscription resources are provided by the service node #12 whose license key PLSK000000000000 has expired.. Please contact your service provider. 


PA considered all the licenses as expired at the last week of the year. That behavior is caused by software issue PPA-84.


For Plesk Automation 11.5

The issue was fixed in PPA 11.5 MU#01.

For Plesk Automation 11.1

  1. Back up the original file:

    ~# cp /usr/local/psa/admin/plib/common_func.php3 /usr/local/psa/admin/plib/common_func.php3.orig
  2. Replace the /usr/local/psa/admin/plib/functions.php file from the attached archive:

    ~# wget
    ~# unzip
    ~# cp 11_1__usr_local_psa_admin_plib_common_func.php3 /usr/local/psa/admin/plib/common_func.php3    
  3. Restart the sw-cp-server service:

    ~# /etc/init.d/sw-cp-server restart

33a70544d00d562bbc5b17762c4ed2b3 e0aff7830fa22f92062ee4db78133079 c1ecc6010feff26cb42d1d14a7881dd6 caea8340e2d186a540518d08602aa065

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