During upgrade to version 11.5 Service Node upgrade failed with the error:
[LOGTEE]: ['/usr/lib64/plesk-9.0/mail_auth_dump', '-service-node', '22.214.171.124'] exited with non-zero status 1 [LOGTEE]: 2013-12-23 02:19:10.513 ERROR POA update failed. Check update log at /var/log/poa-update.log
According to /var/log/poa-update.log PPA Management Node cannot connect Plesk agent on Service Node with the error:
- Login on Service Node via SSH.
Stop sw-cp-server service:
# service sw-cp-server stop
- Wait about 30-60 seconds.
Start sw-cp-server service:
# service sw-cp-server start
Make sure that sp-cp-server service is up and running:
# service sw-cp-server status
- Run upgrade procedure once again.