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Article ID: 119301, created on Dec 25, 2013, last review on May 16, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5
  • Plesk Automation 11.5

Symptoms

I cannot manage subscriptions when login to Plesk Automation (PPA) through Odin Business Automation - Standard (OBAS):

OBA-S PCC > Top > Service Director > Parallels Automation Manager > Nodes > %ppa_node% > Login to PCP

Login screen is shown when try to manage any subscription through PA:

PA > Operations > Resellers > %reseller% > Subscriptions > %subscription% > User > %customer% > Log in as customer > Web Sites

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Cause

SSO session is not initiated on PA during login from OBAS.

Such behavior was classified as the software issue PBAS-29198 and was fixed in OBAS release 4.5.1.

Resolution

Upgrade OBAS to the latest version.

Additional information

Cannot manage PA subscription in CP: "Logged user has no access to the subscription"

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