Article ID: 118957, created on Dec 2, 2013, last review on May 10, 2014

  • Applies to:
  • Business Automation 5.5


After upgrade to 5.5 attempt to open one of the service plans/store screens fails with an error:

Communication Failure: Error in method invocation.


In PBA 5.4 the CATEGORY_LIST_ID parameter was editable and it was possible to have a space sign there, in PBA 5.5 categories are added by the button, values in the database are validated differently. The issue is reported as a bug with id PBA-47743.


The way to resolve includes changes in the database, please contact Parallels Technical Support for assistance.

Search Words

Communication Failure: Error in method invocation

Communication Failure: Error in method invocation.

"Communication Failure: Error in method invocation." on attempt to view the service plan/store screen

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