Search Engine: Elastic

Article ID: 118957, created on Dec 2, 2013, last review on May 10, 2014

  • Applies to:
  • Business Automation 5.5

Symptoms

After upgrade to 5.5 attempt to open one of the service plans/store screens fails with an error:

Communication Failure: Error in method invocation.

Cause

In PBA 5.4 the CATEGORY_LIST_ID parameter was editable and it was possible to have a space sign there, in PBA 5.5 categories are added by the button, values in the database are validated differently. The issue is reported as a bug with id PBA-47743.

Resolution

The way to resolve includes changes in the database, please contact Parallels Technical Support for assistance.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 801221f8cd76fba7300d1e6817c8e08b 92711db0799e8aefe8e51f12dace0496 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF