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Article ID: 118872, created on Nov 27, 2013, last review on Apr 30, 2015

  • Applies to:
  • Business Automation

Symptoms

A subscription based on CERTGATE service template (SSL certificate subscription) does not have "Edit" button in the provider's control panel:

Home> Operation Director> Support Manager> Subscriptions>
Subscription #ID

Cause

The issue has been confirmed as incorrect product behaviour, internal issue ID is #PBA-52873.

Workaround

The bug is fixed in PBA 6.0. As a temporary workaround, it is possible to change the subscription settings (e.g. related to autorenewal) from the customer control panel.

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