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Article ID: 118807, created on Nov 22, 2013, last review on Dec 29, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Plesk Domain/Plesk Client subscription was terminated in OBAS, but the domain/client is still listed in Plesk Manager. As a result, the domain/client cannot be registered in OBAS through Conflicts Resolver for migration purposes. The following error can occur:

You are able to create Plesk domain subscription only for this account

Resolution

Such behavior was classified as the software issue PBAS-28349 and was fixed in OBAS 4.5 release.

To resolve the issue, upgrade OBAS to the latest version.

If upgrade is not an option for you, please contact Odin Technical Support to delete the client or domain from OBAS database.

Additional information

Cannot resolve Plesk Domain conflict: "You are able to create Plesk domain subscription only for this account"

Cannot create new Plesk Domain subscription through Conflict Resolver: "Assign plesk domain to existing subscription"

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