Article ID: 118789, created on Nov 21, 2013, last review on May 22, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

When a Virtual Machine subscription is suspended or when a Virtual Machine subscription becomes Expired or Terminating its VM is not stopped. Why?

Cause

There were no actions on VM for subscription events like "Subscription put on hold", "Subscription grace period has ended" or "Subscription put into termination queue" prior to OBAS 4.5.7 release.

Resolution

To add actions for Virtual Machines please upgrade to 4.5.7 as described in How to upgrade OBAS system to the latest available version.

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