Article ID: 118782, created on Nov 21, 2013, last review on Dec 26, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

I have connected a Plesk node node to Odin Business Automation Standard (OBAS) system. When a customer buys a Plesk hosting plan it is submitted to the Plesk as a "Reseller", not as a "Customer".

Cause

Since Plesk 10.1 and OBAS 4.0 provisioning logic has been redesigned:

  • for Plesk Domain hosting plan - a "Customer" with a "Webspace" are provisioned to Plesk node;
  • for Plesk Client hosting plan - a "Reseller" is created with a "Webspace" and the "Webspace" is assigned to a "Customer".

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