Article ID: 118214, created on Oct 25, 2013, last review on Apr 25, 2014

  • Applies to:
  • Operations Automation 5.4


Joomla fails to upgrade through CCP, following is thrown:

Internal error: Activation parameter 'allow_upgrade_instance_with_direct_access' not found. Please contact your provider


An activation parameter for Joomla site application resource was not configured and saved in POA database.


1.Go to Service Director > Provisioning Manager > Resource Types > <Joomla resource type> > Activation Parameters > Edit, select 'yes' or 'No' and click Submit,

2.Login to CCP and try to upgrade the instance once again.

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Activation parameter 'allow_upgrade_instance_with_direct_access' not found

joomla upgrade failed

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