Search Engine: Elastic

Article ID: 118119, created on Oct 23, 2013, last review on May 18, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

Kayako Fusion 4.5* - 4.6* is integrated with OBAS according to OBAS integration with Kayako Fusion.

But it does not function in Chrome:

CP > Help and Support > Trouble Tickets

shows a white page.

Cause

Such behavior is considered to be a software issue with ID PBAS-29054 and it is fixed since OBAS version 4.5

Resolution

Upgrade OBAS to the latest version.

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