Deferred Revenue reports shows the amount of invoiced but not yet provided services. It can be created from: Home > Finance > Reports > Deferred Revenue (PBA 5.5).
Deferred Revenue report is calculated incorrectly in the following situations:
- if a subscription during its life-cycle has been renewed on different periods;
- if additional resources were purchased. For months after subscription expiration date deferred revenue should be zero, but it shows a value = total of upgrade order/the subscription period in months.
Both situations are considered to be incorrect product behaviour:
- an issue with internal id PBA-51878 (fixed in PBA 5.5.3);
- an issue with internal id PBA-52019 (fixed in PBA 5.5.3).
Update PBA to 5.5.3 or above.