I have several pending subscriptions at
Top > Account Director > Subscription Manager > Subscriptions > Pending Subscriptions
What is the problem and needed fix for each?
Reason of the failure may be found in PBA-S Action Log.
Get order id of pending subscription:
Top > Account Director > Subscription Manager > Subscriptions > Subscription #SUB_ID > Orders --->8--- 121540 08-Aug-2013, 10:04 In progress Pending $SUM $0.00 ---8<---
Get reason of the failure on the Action Log page:
Top > Configuration Director > Logging and Errors > Action Log --->8--- 1396111 Error Failed #121540 Order On Virtual Server Process provisioning for document; Process document #121540 22.214.171.124 08-Aug-2013, 10:05 Attention!Operation has failed with Error Code # -5. See Problem # p2013-08-08_10-05-35.1 for details. ---8<---
Click problem report
/var/log/hspc/p2013-08-08_10-05-35 to get more detail.