Search Engine: Elastic

Article ID: 117590, created on Sep 30, 2013, last review on May 5, 2014

  • Applies to:
  • Business Automation

Symptoms

It is impossible to change the user's password to the same symbols combination as used previously. Attempt fails with an error:

PBA reported error while trying to update account member password. Error: -1, 'The new password cannot be accepted. The entered value is the same as one of the 5 previous passwords. Please, provide another password.'

even though the password policy is set to "None".

Cause

This is built-in system check in PBA-E, implemented to fulfill the PCI Compliance requirement, no way to turn this check off or change this setting.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF