Symptoms

1. Cannot register free domain through store - all domains are reported as already registered. The following error is shown when try registering the domain through OBAS panel:

   --->8---
   DOMAIN.TLD1 - Error occurred during domain lookup.
   DOMAIN.TLD2 - Error occurred during domain lookup.
   DOMAIN.TLD3 - Error occurred during domain lookup.
   ---8<---
   

   The following error is shown in OBAS log:

   /var/log/hspc/hspc.log
   ---8<---
   [2013/07/18 10:10:02] [DEBUG] [18580] [HSPC::MT::Plugin::DM::Ascio::AWSTransport::_call] Execute command LogIn
   [2013/07/18 10:10:02] [DEBUG] [18580] [HSPC::MT::Plugin::DM::Ascio::AWSTransport::_call] Ascio->_call(). Can't execute request. An error occured: proxy: transport protocol not specified
   --->8---
   

   The records indicate that the Ascio plug-in is used for domain registration.

2. The following error appears on attempt to press Check status button:

   Domain status check failed: Plugin return error: proxy: transport protocol not specified.
   

Cause

The problem concerns the plug-in configuration. Protocol (http:// or https://) is missing before Remote host name.

Resolution

Fix plug-in configuration. Put protocol (http:// or https://) before "Remote host". For Ascio plug-in:

Top > Service Director > Domain Manager > Plug-ins > Ascio > Plug-in Configuration