- Blank page is displayed when clicking any billing-related link on home dashboard in CCP (e.g. "Buy More Services", "Buy Additional Resources", "Register New Domain", "Change Service Plan", etc);
- "Account" tab in top menu is missing.
"Account" menu in CCP Menu Structure in POA is switched off (Active - No).
In POA find a menu item Account with ID to_bm:
Top> System Director> Configuration Manager> Custom Menu Manager> CCP Menu Structure
- Activate it by clicking "Enable" button.
In case the issue is specific for the customers of the reseller, perform the same steps on the reseller's level (logged in as a reseller).