Search Engine: Elastic

Article ID: 116627, created on Aug 2, 2013, last review on Aug 12, 2014

  • Applies to:
  • Operations Automation

Symptoms

APS-related task fails in POA with the following error message:

[APSC] ODBC error #IM002: [unixODBC][Driver Manager]Data source name not found, and no default driver specified.

Resolution

Restart POA service on the Management Node to resolve the issue, it will take a minute or two to complete:

POA for Linux: service pem restart

POA for Windows: net stop pem && net start pem

Note: POA Control Panel will be unavailable for customers during POA service restart.

Refer to the Parallels Knowledgebase article #4642 for more information on how to restart POA system services.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF