OA cannot create Offline Address Book (OAB) for customer Exchange 2010 organization, the task
Create Offline Address Book fails with the error message
There is no such object on the server like in the example below:
Task ID 1446375 Queue name DomainService00200717 Task name Create Offline Address Book for domain service 200717 Task description Create Offline Address Book for domain service 200717 Queue status Failed Start not earlier than Jan-17-2013 12:09 Method name createOABHandler on OBJREF:Exchange:0:getDomainService:200717 Last execution output Destination host_id #123 : Provisioning request failed. There is no such object on the server. [<response><errorContext description="There is no such object on the server." code="0x80072030" executeSeqNo="2"><errorSource namespace="Exchange2010ProviderEx" procedure="CreateOfflineAddressBook"/><errorSource namespace="SW Managed Exchange" procedure="CreateOfflineAddressList"/></errorContext></response>]
Exchange2010OAB service is configured improperly in OA - the name of the Public Folder Store where OABs will be generated and stored is incorrect.
- Log into OA Provider Control Panel
- Find the server where the
Exchange2010OABservice is installed at Top > System Director > Configuration Manager > Services
- Go to Top > Deployment Director > Server Manager > Hardware Nodes
- Click on the server found at the previous step
- Switch to the
- Click on the
- Switch to the
- Make sure that the OAB public folder store parameter contains correct value of the existing Public Folder Store
OA Control Panel does not allow to change the name of the Public Folder Store where OABs are being generated and stored, contact Support Team to correct it in case it is wrong.
Another possible solution is to create Public Folder Store configured in OA on Exchange servers instead of correcting the value in OA database.