SymptomsAfter upgrading, the Tax Registration ID in messages contains outdated or empty values.
CauseIn the 5.4.9 version, two special account attributes were introduced for RUSSIANMARKET to handle Tax Registration ID (INN): PersTaxPayerID for individual accounts, and CompTaxPayerID for company accounts.
These attributes provide value validation and unified template placeholder handling.
All notification templates that use Cust_Account_TaxRegID and Vend_Account_TaxRegID must be updated to use the new placeholders.
Resolution1. Find message templates that use Cust_Account_TaxRegID and Vend_Account_TaxRegID, using the following SQL:
-- select "TmplName", "AccountID" from "Template" where "EmailHTML" like '%TaxRegID%';
2. Go through the list of affected Vendors (the second column of the output). Log in under the Vendor to PBA CP. Note: AccountID=0 indicates a Provider account (template not customized).
3. For each affected template (the first column of the output), do the following:
Go to Communication Director-> Notification Manager-> Notification Templates. Edit the HTML template, replace Cust_Account_TaxRegID with Cust_TaxPayerID and Vend_Account_TaxRegID with Vend_TaxPayerID, and then make the same modification to the Plan Text template.