Symptoms
A subscription resources list in PBA Customer Control Panel shows question mark icon right to the resource name. Clicking this icon a customer may see tooltip with short resource description like on the screenshot below:
Provider want to hide the question sign icon in subscription resources list in Customer CP.
Resolution
Question mark icon in a subscription resources list may be hidden using PBA Customer CP customization.
Make sure that you followed PBA Customization Guide and created needed symlinks on PBA Application server filesystem:
- Linux: {bmono}/usr/local/bm/conf/wnd/BM/customization/customization -> /usr/local/bm/customization{emono}
- Windows: {bmono}<PBA_DIR>\conf\wnd\BM\customization\customization -> <PBA_DIR>\customization{emono}
Hint: use corresponding utilities to create symbolic links - ln on Linux and mklink on Windows.
Replace <PBA_DIR> with the actual PBA installation folder, the default value is C:\Program Files\Parallels\PBA.
Create the custom SubscrParam_SubscrParamMySubscrList.xml file on PBA Application server:
- Linux: /usr/local/bm/customization/SubscrParam_SubscrParamMySubscrList.xml
- Windows: <PBA_DIR>\customization\SubscrParam_SubscrParamMySubscrList.xml
Put the following content in the created file SubscrParam_SubscrParamMySubscrList.xml:
<window id="SubscrParam_SubscrParamMySubscrList" savepoint="ExitWizard">
<elements>
<column prefix="Resource " type="NAME" id="BMResourcename" label="Resource" descr_column=""/>
</elements>
</window>Restart WWW container on PBA Application server:
-
Linux:
# service pba restart www -
Windows:
ssm restart www
Also, the screen with subscription resources upgrade may be customized to hide the same question mark icon. Create the custom SubscrParam_CDB_UpgradeResourceList.xmlfile on PBA Application server:
- Linux: /usr/local/bm/customization/SubscrParam_CDB_UpgradeResourceList.xml
- Windows: <PBA_DIR>\customization\SubscrParam_CDB_UpgradeResourceList.xml
Put the following content in the created file SubscrParam_CDB_UpgradeResourceList.xml:
<window id="SubscrParam_CDB_UpgradeResourceList">
<elements> <!-- This section is needed to declare all screen controls -->
<column type="ID" id="vToResource" label="Resource" group_column="vFromResource" checked_value="OrderedAmount" editable="yes" postfix_column="BMResourcename" descr_column="" nowrap="no"/>
</elements>
</window>Restart WWW container on PBA Application server:
-
Linux:
# service pba restart www -
Windows:
ssm restart www