Article ID: 114479, created on Jul 31, 2012, last review on May 4, 2014
- Applies to:
- Operations Automation
A customer created service user in POA CCP and assigned BackupAgent service to it. POA task to create user in BackupAgent fails with the error message:
Failed to create BA user firstname.lastname@example.org for subscription 1000174: Internal Server Error.
Service user email or country are empty.
Fill values for service user email and/or country in POA Provider or Customer Control Panel.