Symptoms

OBAS does not accept license. License installation attempt fails with the error:

Could not install license. Wrong HWID.

Cause

OBAS license is bound to the HWID of the server.

There are several possible reasons of the problem:

1. HWID assigned on the license does not match Virtuozzo node HWID.

2. Virtuozzo container cannot retrieve HWID from Virtuozzo node.

Resolution

Make sure that your OBAS license is bound to the HWID of your node. Check with the sales representative what HWID is assigned on your license. Then check if it matches Virtuozzo node HWID.

OBAS should be installed on the Virtuozzo container with the ID from 10 up to 99. Only containers within this range have access to HWID by default.

As a workaround, you can install OBAS trial license. Contact your sales representative to get a trial license.