SymptomsWhile trying to obtain a copy of an invoice using "Download PDF" button following error is displayed:
PDF generation failed
As on the below screenshot:
CauseThe commands configured at Top > Communication Director > Notification Manager > PDF Conversion Settings and used to perform conversion to PDF format returned unexpected value.
ResolutionMake sure that the value of the PDF Conversion Command and PDF Conversion Command for Mass Printing at Top > Communication Director > Notification Manager > PDF Conversion Settings is as following:
htmldoc --no-embedfonts --footer --quiet --webpage -f @@DstName@ @@SrcName@