Symptoms

By default no events are triggered on a billing order creation in PBA-E. In the current implementation the notification configuration does not allow to send notification on the order creation by means of the notification configuration.

Resolution

Following workaround can be used until permanent solution is available:

1. Create notification template of "Order Notification" type (or use existing "Order Placed" template).
2. Open order flow for billing orders at Top > Configuration Director > Order Processing > Order Types > BO > Order Flow.
3. Configure the notification template from step 1 to be used as the Success Template Name  for the NW -> IC transaction.