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Article ID: 111838, created on Aug 9, 2011, last review on Jan 28, 2016

  • Applies to:
  • Business Automation 5.1


There are two ways to send crash reports (crash dumps) to Parallels - manual and automatic.

Manual way.

  • Log into PBA-E Management Node by SSH
  • Run the command

# /usr/local/bm/bin/cepreportcmd crash

The command above will find all crash dumps in the folder /usr/local/bm/var/dump and send them to Parallels.

Automatic way.

  • Log into PBA-E Provider Control Panel
  • Go to Top > System Information > Parallels Reporting
  • Set the parameter Reporting Enabled in the section Crash Dumps Reporting to Yes

Crash dumps will be sent by the periodic task Send Crash Report which is being run every 1 hour by default. One may adjust period of the task in PBA-E Task Manager at Top > Configuration Director > Event Manager Settings > Scheduler.

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