Article ID: 111532, created on Jun 24, 2011, last review on May 1, 2017

  • Applies to:
  • Odin Business Automation Standard 4.5

Problem Statement

The provider has two resellers in OBAS, and the resellers have their own customers with subscriptions.

The provider wants to move the accounts with all their subscriptions from one reseller to another one.

Another use case - The provider wants to move accounts with all their subscriptions from some reseller directly to the provider account. Or vice-versa, move the account from the provider to some reseller.

Information

Such behavior was implemented since OBAS 4.5.7.

Resolution

To resolve the issue, please upgrade to 4.5.7 as described in How to upgrade OBAS system to the latest available version.

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