• Article for your preferred language does not exist. Below is international version of the article.

Article ID: 114314, created on Jul 9, 2012, last review on Sep 6, 2015

  • Applies to:
  • Operations Automation

Symptoms

A customer assigned Plesk hosting on a domain in the Operations Automation (OA) Customer Control Panel (CCP). OA fails to provision the domain to Plesk.

The domain is Not in sync and the domain status is Failed to Add in the OA CCP. The following error is shown near the domain status:

1007: Domain adding was failed. Error: Domain DomainName.tld already exists.

Error

Cause

When you assign Plesk hosting on a domain, OA creates separate subscriptions in Plesk under a single account. In Plesk 10 and later, OA creates subscriptions under the admin account. Prior to Plesk 10, the Default client customer was used.

This error means a domain with this name already exists in Plesk under another client account.

Resolution

In Plesk, switch the domain's subscription owner to the admin account and then try to recreate the domain with Plesk hosting from the OA CCP:

  1. Go to Hosted Domains
  2. Click on the domain in question
  3. Click the Resubmit to Parallels Plesk Panel button

This problem can also be caused by OA bug. A fix was included in POA 5.5.4.

Search Words

is not registered in Parallels Plesk Panel

domain register to Plesk

Hosted Domains not in sync in CP

Failed to Add

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF