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Article ID: 113997, created on May 29, 2012, last review on Dec 2, 2016

  • Applies to:
  • Operations Automation

Monitor Office 365 provisioning tasks in OA Task Manager at Top > Operations > Tasks.

Find Office 365 provisioning tasks:

  • Get ID of the APS application Office 365 in OA Provider Control Panel at Top > Services > Applicaitons
  • Filter tasks in Task Manager by name containing ID or name of the APS application Office 365 and type of tasks is one of the following:
    • Executing configuration script
    • Finalizing operation
    • Initiating operation

Investigate problems with tasks which have status Failed. If you see error message related to timeout in failed task properties try to resubmit task.

Refer to the following articles in Odin Knowledgebase for troubleshooting advices:

111518 Office 365: How to check connectivity to Microsoft Office 365 servers

111517 Office 365: Domain verification process

111523 Office 365: MOSI Gateway database

111516 Office 365: How to enable verbose log on MOSI Gateway Host

113495 Office 365: How to find MOSI Request and Response XML

115097 Office 365: How to get number of seats per subscription

Additional information

See the global article OA Maintenance Guide for checking other important settings.

Search Words

Office365

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