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Article ID: 119140, created on Dec 13, 2013, last review on Nov 1, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There are two Tax Rates in my PBA-S (Top > Billing Director > Taxation Manager > Tax Rates):

Name: Tax Rate1 %5, Start date: 01-Dec-2013 and End date: 31-Mar-2014
Name: Tax Rate2 %8, Start date: 01-Apr-2014 and End date: unlimited

Renewal order is coming on 20-Mar-2014. Which tax rate will be applied?

Cause

Tax period applied is based on the time of invoice generated.

Resolution

Tax Rate1 %5 will be applied to an order generated on 20-Mar-2014.

To apply Tax Rate2 %8, it's needed to refund the paid order to the client and generate new order at the beginning or the 8% tax period.

Additional information

How to verify taxes which were applied to customers invoices?

Managing Promotions

Search Words

tax start

tax rate

Taxation Manager

tax end

recreate documents automatically after tax rule changes

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