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Article ID: 773, created on Oct 6, 2008, last review on Apr 28, 2014

Resolution

If you get the errors like:

"Unable to remove domains: Problems occurred while removing domains:
Unable to turn the domain OFF: domainmng failed: domainmng:
Close user \'qwerty23\' session failed\ndomainmng:
Unable to change access for user qwerty\ndomainmng:
Close user \'qwerty\' session failed\ndomainmng:
Unable to change access for user qwerty"

"Unable to remove domains: Problems occurred while removing domains:
domainuser::delete() failed"


Please make sure that FTP user for this domain exists as a system user on the
server. If it doesn't exist, you need to create it with the command like:

/usr/sbin/useradd -g psacln -s "/bin/false" -d /$HTTPD_VHOSTS_D/rrr.com/httpdocs/ qwerty

Then try to remove the domain again.


Note: you have to replace 'qwerty' with the real FTP user name for this domain.

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