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Article ID: 121293, created on Apr 24, 2014, last review on Aug 1, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Cannot access webmail interface. PA default page is returned.

Cause

The Apache configuration file on the webmail node was being created empty when the subscription is provisioned.

The behavior is caused by software issue #PPA-1143. The fix is included in MU #6.

Resolution

Update PA installation to the latest version:

/usr/local/ppa/bin/ppa_update --install-updates

Search Words

branding page inaccesible

webmail not working

webmail shows default page

Webmail URL shows default PPA page

does not own any resources of class 'DNS Hosting'

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