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Article ID: 117331, created on Sep 17, 2013, last review on Oct 21, 2014

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.3

Release Notes

Full release notes for Parallels Operations Automation (POA) version 5.5.1 can be downloaded here.

Known Issues

  1. In case IIS 6 is installed on WinFileManager host, the new WebFileManager will not be installed, because it requires IIS 7. As a result, File Manager will stop working for all Windows websites after the update. See the KB article.

New Features and Capabilities

Windows Shared Hosting

  • New File Manager on Windows Shared Hosting.

Cloud Infrastructure

  • Elastic Resource Scaling.

  • Web Console Access to Servers.

  • Resource Usage Statistics.

  • Monitoring Virtual Server States.

  • Migration Detection.

Common Features

Improvements in Providers Control Panel Navigation.


Linux Shared Hosting NG Performance Improved.

Fixed Issues

Hosted Exchange

  • POA-79721 Auto-generated password is not shown during Blackberry account creation.

  • POA-78068 Exchange Statistics Counters are not consistent.

  • POA-77242 Incorrect error message is displayed on calling "pem.exchange.importResourceMailbox" API method with correctly filled "mailbox_store" parameter.

  • POA-77165 A blinking message appears on the "Edit Exchange Mailbox" screen.

Linux Mail Hosting

  • POA-78523 Messages redirected by Dovecot Sieve are parsed improperly.

  • POA-77919 Slow CCP load for customers with huge amount of subscriptions (QMail.getHostingInfo).

  • POA-75544 Whoson Service status is shown incorrectly.

Messaging Services

  • POA-78194 Problems with the MessageLabs support of the en-GB locale.

  • POA-77838 Multiple <UpdateDomainRequest> requests are sent to MX Logic in the same XML, while MX Logic API only allows one domain per XML.

SharePoint Hosting

  • POA-72474 POA SharePoint configuration opens firewall.

Linux Shared Hosting

  • POA-80705 SSL certificates could not be assigned on websites with exclusive IP address.

  • POA-80268 Downloading files via new file manager on Linux shared hosting could fail if FTP password contained '#'.

  • POA-79945 If a site application with content management enabled is installed to a webspace, this can damage permissions of the httpdocs directory.

VPS Hosting

  • POA-79808 The "VPS CPU upper limit in MHz" Resource Type works incorrectly on Windows VPS hosting.

Application Hosting

  • POA-80302 Collection of resource usage statistics in SaaS may fail when several threads are spawned.

  • POA-80301 The non-customized APS application name is displayed on the 'Settings' tab.

  • POA-79919 Execution of the 'pem.resetResourceUsage' method causes APS reconfiguration.

  • APS-13928 APSC sends an unexpected PUT to the application endpoint when provisioning a subscription with counters.

  • APS-13896 PHP Runtime does not handle structures properly.

  • APS-13895 The PHP runtime method apsc->getResources() fails if a query returns no result.

  • APS-13617 PHP runtime can't handle 2 instances of an application at the same endpoint.

  • APS-13555 Setting "min-length" is not considered when a password is generated by using class="password".

  • APS-13494 Can't create the application resource type with global settings using Open API.

  • APS-13390 "Instance name setting" dropdown list in Zimbra application resource services has an empty item.

  • APS-13326 Opening the "All Instances" list screen takes more than 5 seconds (longer than the "Customers" list screen).

Cloud Infrastructure

  • CCU-6613 Upgrade from POA 5.4 with the Cloud Infrastructure module used to take up to an hour.

  • CCU-4070 Whenever a server was shut down from within the operating system, its status remained 'Running' in the control panel, and you could neither start nor stop it in a normal way.


  • POA-80311 The pa_updates_installer could fail on a respined update installation.

  • POA-80274 Changing a staff member's password could cause an unforeseen error.

  • POA-80272 The 'precheck' tool doesn't check users with 'pleskd' role.

  • POA-80126 Provider's 'External logout URL' system property overrides the Reseller's one.

  • POA-80069 The 'Cleanup task logs' tasks does not remove previously deleted tasks.

  • POA-80068 DNS tab of a domain is opened slowly.

  • POA-79987 AD properties containing national characters are incorrectly truncated while saving.

  • POA-79983 The 'Website Administration' privilege should control the 'Manage' link in the AWstat list.

  • POA-79929 The 'HOSTING_SUBSCRIPTIONS' CCP menu item is shown even if it is disabled.

  • POA-79920 Order provisioning could lead to a deadlock in database.

  • POA-79855 Provider cannot modify DNS records if the 'DNS Restriction' rules are applied.

  • POA-79854 The 'Manage DNS' link takes customer to the 'Account' tab if there is no DNS hosting.

  • POA-79761 An unforeseen error could occur on trying to edit DNS hosting parameters in a service template.

  • POA-79550 It is not possible to restrict CCP website options via privileges.

  • POA-79504 Terminated subscriptions are activated in POA when an account is released from hold.

  • POA-79404 Billing part of UI is missing when 'branding access point' resource type is linked via an attribute to an NG node (for both webserver and web cluster).

  • POA-79170 For phpBB the wrong entry-point link is used.

  • POA-78872 UI allows to click a button several times.

  • POA-77374 The Sandclock is frozen on downloading XML links in POA CP in IE8/9.

  • POA-77281 There is no warning displayed at CCP Home screen prompting that the Customer needs to top-up his balance.

  • POA-76783 Loading of CCP takes long if customer has a lot of subscriptions.

  • POA-76017 The Sandclock icon does not disappear after downloading a customized locale file in POA CP in IE8.

  • POA-75659 IE8 on WinXP 32bit crashes on certain tabs in CCP (Office365/Configuration/Settings).

  • POA-73540 It's possible to click a submit button twice.

  • POA-73289 PA does not transfer passwords that contain '$$$' sign to MOP properly, cuts off one '$'.

  • POA-73288 PA converts the series of '$' symbols in passwords into a single '$'.

  • POA-72790 The occurrence of JavaScript errors on the CCP Dashboard in IE8.

  • POA-71054 Resource Usage link could open empty screen.

  • POA-70534 An empty toolbar without actions is shown on the Hyper-V VM properties screen.


The update can be downloaded here.

Please contact Support for its deployment.


You can find full installation instructions in the UPDATE.txt file from the distribution.


All required system updates can be easily installed through pa_updates_installer. Instruction.

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