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Article ID: 9380, created on Nov 30, 2010, last review on May 11, 2014

  • Applies to:
  • Operations Automation

Symptoms

The Windows SharePoint Services 3.0 search does not return any results. There is the following event in the Event Viewer on the SharePoint front-end server:

Log Name: Application
Source: Windows SharePoint Services 3 Search
Date: 9/29/2010 5:27:05 PM
Event ID: 2436
Task Category: Gatherer
Level: Warning
Keywords: Classic
User: N/A
Computer: WSSFE01.example.com
Description:
The start address <sts3://10.61.60.44/contentdbid={7aa20542-8a69-42e1-a331-298bfb701372}> cannot be crawled.

Context: Application 'Search index file on the search server', Catalog 'Search'

Details:
The object was not found. (0x80041201)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows SharePoint Services 3 Search" />
    <EventID Qualifiers="32768">2436</EventID>
    <Level>3</Level>
    <Task>3</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-09-29T10:27:05.000000000Z" />
    <EventRecordID>19860</EventRecordID>
    <Channel>Application</Channel>
    <Computer>
WSSFE01.example.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>

Context: Application 'Search index file on the search server', Catalog 'Search'

Details:
The object was not found. (0x80041201)</Data>
    <Data>sts3://10.61.60.44/contentdbid={7aa20542-8a69-42e1-a331-298bfb701372}</Data>
  </EventData>
</Event>

Cause

This problem appears after installtion of Service Pack 2 for WSS 3.0.

Resolution

Install the Windows SharePoint Services 3.0 Cumulative Update Server Hotfix Package (Sts.msp): August 25, 2009 (http://support.microsoft.com/kb/973410).

Additional information

See Issue POA-50736.

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