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Article ID: 5516, created on Aug 1, 2008, last review on Oct 15, 2015

  • Applies to:
  • Odin Business Automation Standard

Symptoms

The e-mail message has the following notification:

The set of licenses included in your Parallels Key Administrator Price List have been changed. Please check, whether the not supported licenses are included in your hosting plans. Please remove the unsupported licenses offerings from your hosting plans.

Cause

The e-mail notification message is generated by Odin Business Automation Standard system to notify provider that Key Administrator plug-in configuration differs from Client's Price List on Odin Key Administrator server.

Resolution

It is required to click on Reconfigure button at Top > Service Director License Manager Plug-ins KA plugin License Classes and Properties screen. After that OBAS will fetch new prices from Key Administrator server and stop sending such notifications.

The e-mail notifications regarding this event can be completely disabled at Top > Configuration Director > Event Manager > Events > License plug-in configuration has been changed > Actions > License plug-in notification screen in OBAS Provider's Control Center.

Additional Information

Search Words

The set of licenses included in your Parallels Key Administrator Price List have been changed

License plug-in configuration has been changed

e-mail message

Key Administrator plug-in

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