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Article ID: 3980, created on Mar 3, 2008, last review on Nov 10, 2015

  • Applies to:
  • Business Automation

Symptoms


Domain registration/transfer/renewal order keep failing in PBA while the required operation with registrar has been finished successfully.

Cause


- Connectivity problems happened when delivering confirmation letter / response from registrar about completed request.
- Misbehavior at a registrar side.
- API changes at a registrar side.

Resolution


If you are sure that operations with the domain in question on registrar side were completed (i.e. domain was actually registered/transferred/renewed) use the Domain Conflict Resolver to manually complete failed order in PBA.

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