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Article ID: 3944, created on Feb 8, 2008, last review on Apr 25, 2014

  • Applies to:
  • Helm 4



Can I run SmarterStats in 64 bit mode?


SmarterStats can not run in 64 bit mode.  This is because SmarterStats must run in 32 bit (using .NET Framework 1.1) on a 64 bit server.  If installed on a 64 bit machine, Helm uses the 64 bit setup (.NET Framework 2.0), therefore the two can not communicate due to the differences in framework. 

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